Due to the way digital products work we cannot process refunds once an order has been placed, in case you bought a ‘Physical Product’ from us that requires shipping, please reach out to us through our Contact Us page so we can resolve your issue as quickly as possible.
All purchases made on websites are final. Purchased User Accounts are non-returnable and non-refundable, however, that if a User Account does not function and has an issue that can be “REPRODUCED” on our side as well, in that instance only we may, in our sole discretion, either refund you the User Account purchase amount or replace the defective User Account with an alternative User Account or with products or services of equal value.
No order can be placed unless the customer has agreed to our ‘Refund Policies’ and has agreed that they have read and understood how the product they have ordered works!
BEWARE before purchasing a ‘Digital Product’ from us! Please always read the ‘Instructions’ & ‘How To Activate’ sections before placing your order in order to fully understand how your product works and can be activated!
We take no responsibility for your negligence and not reading the full descriptions!
All games include the ‘English’ language option. For information on availability in other languages, please contact our Live Chat Support before making a purchase. Refunds based on language preference will only be considered if confirmed by our operators in advance.
We always strive to serve the best to our customers, please reach out to us in case you had any issues with our products either through our ‘Live Chat’ feature on the bottom right of your screen or E-mail us at: help@enderg.com