{"id":3328,"date":"2022-08-09T00:46:18","date_gmt":"2022-08-08T21:46:18","guid":{"rendered":"https:\/\/enderg.com\/?page_id=3328"},"modified":"2026-01-08T04:42:32","modified_gmt":"2026-01-08T01:42:32","slug":"refund-policy-2","status":"publish","type":"page","link":"https:\/\/enderg.com\/pt\/refund-policy\/","title":{"rendered":"Politica de reembolso"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Devido \u00e0 forma como os produtos digitais funcionam, n\u00e3o podemos processar reembolsos depois que um pedido for feito, caso voc\u00ea tenha comprado um <strong>&#039;Produto F\u00edsico&#039;<\/strong> de n\u00f3s que requer envio, entre em contato conosco atrav\u00e9s do nosso <a href=\"https:\/\/enderg.com\/contact\/\"><strong>Contate-nos<\/strong><\/a> p\u00e1gina para que possamos resolver seu problema o mais r\u00e1pido poss\u00edvel. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Todas as compras efetuadas em websites s\u00e3o finais. As Contas de Utilizador adquiridas n\u00e3o s\u00e3o pass\u00edveis de devolu\u00e7\u00e3o nem de reembolso. No entanto, caso uma Conta de Utilizador n\u00e3o funcione e apresente um problema que tamb\u00e9m possa ser \u201cREPRODUZIDO\u201d do nosso lado, apenas nesse caso poderemos, a nosso exclusivo crit\u00e9rio, reembolsar o valor da compra do produto ou substituir o produto defeituoso por um produto alternativo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nenhuma encomenda pode ser efetuada a menos que o cliente tenha aceite os nossos \u201cTermos e Condi\u00e7\u00f5es\u201d e \u201cPol\u00edticas de Reembolso\u201d, e tenha confirmado que leu e compreendeu como funciona o produto que encomendou.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Beware before purchasing a <strong>&#039;Produto Digital&#039;<\/strong> from us! Please always read the &#8216;Descriptions&#8217; &amp; &#8216;More Information&#8217; sections before placing your order in order to fully understand how your product works and can be activated!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o nos responsabilizamos pela sua neglig\u00eancia e pela n\u00e3o leitura das descri\u00e7\u00f5es completas!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Todos os jogos incluem a op\u00e7\u00e3o de idioma &#039;ingl\u00eas&#039;. Para informa\u00e7\u00f5es sobre a disponibilidade em outros idiomas, entre em contato com nosso suporte via chat ao vivo antes de efetuar a compra. Reembolsos com base na prefer\u00eancia de idioma s\u00f3 ser\u00e3o considerados se confirmados previamente por nossos operadores.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Se uma subscri\u00e7\u00e3o ou o acesso a um jogo deixar de funcionar devido \u00e0 viola\u00e7\u00e3o, por parte do cliente, dos termos e condi\u00e7\u00f5es aplic\u00e1veis do fornecedor (por exemplo, PlayStation ou Xbox), n\u00e3o ser\u00e1 efetuado qualquer reembolso nem ser\u00e1 fornecida qualquer substitui\u00e7\u00e3o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para ser eleg\u00edvel para uma substitui\u00e7\u00e3o, o cliente deve fornecer prova v\u00e1lida e documenta\u00e7\u00e3o de suporte que demonstre que o problema n\u00e3o foi causado por qualquer viola\u00e7\u00e3o dos termos de servi\u00e7o, pol\u00edticas ou diretrizes do fornecedor. Podemos solicitar informa\u00e7\u00f5es adicionais e reservamo-nos o direito de recusar a substitui\u00e7\u00e3o caso n\u00e3o seja fornecida evid\u00eancia suficiente ou caso o fornecedor indique que ocorreu uma viola\u00e7\u00e3o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">O cliente deve contactar o fornecedor relevante (por exemplo, PlayStation ou Xbox) e obter confirma\u00e7\u00e3o ou documenta\u00e7\u00e3o oficial que indique o motivo de qualquer suspens\u00e3o, bloqueio ou restri\u00e7\u00e3o. Uma substitui\u00e7\u00e3o s\u00f3 ser\u00e1 considerada se essa documenta\u00e7\u00e3o indicar claramente que a restri\u00e7\u00e3o resultou de um problema atribu\u00edvel a n\u00f3s.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Esfor\u00e7amo-nos sempre por oferecer o melhor aos nossos clientes. Por favor, contacte-nos caso tenha algum problema com os nossos produtos, atrav\u00e9s das nossas redes sociais ou por e-mail para: <em>help@enderg.com<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u00daltima atualiza\u00e7\u00e3o: 18\/1\/2023<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Due to the way digital products work we cannot process refunds once an order has been placed, in case you bought a &#8216;Physical Product&#8217; from us that requires shipping, please reach out to us through our Contact Us page so we can resolve your issue as quickly as possible. All purchases made on websites are [&hellip;]<\/p>\n","protected":false},"author":215024817,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-3328","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Refund Policy - EnderG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enderg.com\/pt\/refund-policy-2\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy\" \/>\n<meta property=\"og:description\" content=\"Due to the way digital products work we cannot process refunds once an order has been placed, in case you bought a &#8216;Physical Product&#8217; from us that requires shipping, please reach out to us through our Contact Us page so we can resolve your issue as quickly as possible. 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