{"id":3328,"date":"2022-08-09T00:46:18","date_gmt":"2022-08-08T21:46:18","guid":{"rendered":"https:\/\/enderg.com\/?page_id=3328"},"modified":"2026-01-08T04:42:32","modified_gmt":"2026-01-08T01:42:32","slug":"refund-policy-2","status":"publish","type":"page","link":"https:\/\/enderg.com\/fr\/refund-policy\/","title":{"rendered":"Politique de remboursement"},"content":{"rendered":"<p class=\"wp-block-paragraph\">En raison du fonctionnement des produits num\u00e9riques, nous ne pouvons pas traiter les remboursements une fois la commande pass\u00e9e, dans le cas o\u00f9 vous avez achet\u00e9 un <strong>\u00ab\u00a0Produit physique\u00a0\u00bb<\/strong> de notre part qui n\u00e9cessite une exp\u00e9dition, veuillez nous contacter via notre <a href=\"https:\/\/enderg.com\/contact\/\"><strong>Nous contacter<\/strong><\/a> page afin que nous puissions r\u00e9soudre votre probl\u00e8me le plus rapidement possible. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tous les achats effectu\u00e9s sur des sites web sont d\u00e9finitifs. Les comptes utilisateur achet\u00e9s ne sont ni retournables ni remboursables. Toutefois, si un compte utilisateur ne fonctionne pas et pr\u00e9sente un probl\u00e8me pouvant \u00e9galement \u00eatre \u00ab REPRODUIT \u00bb de notre c\u00f4t\u00e9, alors, uniquement dans ce cas, nous pourrons, \u00e0 notre seule discr\u00e9tion, soit vous rembourser le montant d\u2019achat du produit, soit remplacer le produit d\u00e9fectueux par un produit alternatif.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aucune commande ne peut \u00eatre pass\u00e9e sauf si le client a accept\u00e9 nos \u00ab Conditions g\u00e9n\u00e9rales \u00bb et notre \u00ab Politique de remboursement \u00bb, et a confirm\u00e9 avoir lu et compris le fonctionnement du produit command\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Beware before purchasing a <strong>\u00ab\u00a0Produit num\u00e9rique\u00a0\u00bb<\/strong> from us! Please always read the &#8216;Descriptions&#8217; &amp; &#8216;More Information&#8217; sections before placing your order in order to fully understand how your product works and can be activated!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nous d\u00e9clinons toute responsabilit\u00e9 pour votre n\u00e9gligence et pour ne pas lire les descriptions compl\u00e8tes\u00a0!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tous les jeux sont disponibles en anglais. Pour conna\u00eetre la disponibilit\u00e9 dans d&#039;autres langues, veuillez contacter notre assistance en ligne avant tout achat. Les remboursements pour motif linguistique ne seront accord\u00e9s qu&#039;apr\u00e8s confirmation pr\u00e9alable de nos op\u00e9rateurs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si un abonnement ou l\u2019acc\u00e8s \u00e0 un jeu cesse de fonctionner en raison d\u2019une violation, par le client, des conditions g\u00e9n\u00e9rales applicables du fournisseur (par exemple PlayStation ou Xbox), aucun remboursement ne sera accord\u00e9 et aucun remplacement ne sera fourni.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour \u00eatre \u00e9ligible \u00e0 un remplacement, le client doit fournir des preuves valides et des justificatifs d\u00e9montrant que le probl\u00e8me n\u2019a pas \u00e9t\u00e9 caus\u00e9 par une violation des conditions d\u2019utilisation, politiques ou directives du fournisseur. Nous pouvons demander des informations compl\u00e9mentaires et nous r\u00e9servons le droit de refuser un remplacement si des preuves suffisantes ne sont pas fournies ou si le fournisseur indique qu\u2019une violation a eu lieu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le client doit contacter le fournisseur concern\u00e9 (par exemple, PlayStation ou Xbox) et obtenir une confirmation ou une documentation officielle indiquant la raison de toute suspension, blocage ou restriction. Un remplacement ne sera envisag\u00e9 que si cette documentation indique clairement que la restriction r\u00e9sulte d\u2019un probl\u00e8me qui nous est imputable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nous nous effor\u00e7ons toujours d\u2019offrir le meilleur \u00e0 nos clients. N\u2019h\u00e9sitez pas \u00e0 nous contacter si vous rencontrez des probl\u00e8mes avec nos produits, via nos r\u00e9seaux sociaux ou par e-mail \u00e0 l\u2019adresse suivante : <em>help@enderg.com<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Derni\u00e8re mise \u00e0 jour : 18\/1\/2023<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Due to the way digital products work we cannot process refunds once an order has been placed, in case you bought a &#8216;Physical Product&#8217; from us that requires shipping, please reach out to us through our Contact Us page so we can resolve your issue as quickly as possible. All purchases made on websites are [&hellip;]<\/p>\n","protected":false},"author":215024817,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3328","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Refund Policy - EnderG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enderg.com\/fr\/refund-policy-2\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy\" \/>\n<meta property=\"og:description\" content=\"Due to the way digital products work we cannot process refunds once an order has been placed, in case you bought a &#8216;Physical Product&#8217; from us that requires shipping, please reach out to us through our Contact Us page so we can resolve your issue as quickly as possible. 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Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received\u2026","rel":"","context":"Article similaire","block_context":{"text":"Article similaire","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3330,"url":"https:\/\/enderg.com\/fr\/terms-of-service\/","url_meta":{"origin":3328,"position":1},"title":"Conditions d&#039;utilisation","author":"H722","date":"09\/08\/2022","format":false,"excerpt":"OVERVIEWThis website is operated by Endplay LTD, a company incorporated in the United Kingdom under the Company Number 16919911 Located in: 182-184 High Street NorthEast HamLondonE6 2JA Throughout the site, the terms \u201cwe\u201d, \u201cus\u201d and \u201cour\u201d refer to Endplay LTD. Endplay LTD offers this website, including all information, tools and\u2026","rel":"","context":"Article similaire","block_context":{"text":"Article similaire","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6653,"url":"https:\/\/enderg.com\/fr\/frequently-asked-questions\/","url_meta":{"origin":3328,"position":2},"title":"Questions fr\u00e9quemment pos\u00e9es","author":"nazhad722","date":"31\/03\/2023","format":false,"excerpt":"Is it safe to purchase from your site? We understand that buying products or items online can be a cause for concern.We are a fully registered business in the state of Wyoming, United States with the assigned filing number SC771168Here\u2019s our full address:Office 132 3 Fitzroy Place, 1\/1,Sauchiehall Street,Finnieston,Glasgow Central,G3\u2026","rel":"","context":"Article similaire","block_context":{"text":"Article similaire","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":10,"url":"https:\/\/enderg.com\/fr\/checkout\/","url_meta":{"origin":3328,"position":3},"title":"V\u00e9rifier","author":"","date":"05\/08\/2022","format":false,"excerpt":"To help prevent Fraudulent Payments, you may be asked for a one-time verification to confirm ownership of your credit or debit card, or other selected payment method. Learn more You can skip verification if you pay with REVOLUT, Monzo or Instant Pay By Bank Transfers! Please turn OFF any VPN\u2026","rel":"","context":"Article similaire","block_context":{"text":"Article similaire","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6844,"url":"https:\/\/enderg.com\/fr\/checkout-2\/confirmation\/","url_meta":{"origin":3328,"position":4},"title":"Confirmation","author":"nazhad722","date":"02\/04\/2023","format":false,"excerpt":"Thank you for your purchase!","rel":"","context":"Article similaire","block_context":{"text":"Article similaire","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3332,"url":"https:\/\/enderg.com\/fr\/privacy-policy\/","url_meta":{"origin":3328,"position":5},"title":"Politique de confidentialit\u00e9","author":"H722","date":"09\/08\/2022","format":false,"excerpt":"This website is operated by Endplay LTD, a company incorporated in the United Kingdom under the Company Number 16919911 Located in: 182-184 High Street NorthEast HamLondonE6 2JA This Privacy Policy describes how enderg.com operated by Endplay LTD (the \u201cSite\u201d or \u201cwe\u201d) collects, uses, and discloses your Personal Information when you\u2026","rel":"","context":"Article similaire","block_context":{"text":"Article similaire","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/enderg.com\/fr\/wp-json\/wp\/v2\/pages\/3328","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/enderg.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/enderg.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/enderg.com\/fr\/wp-json\/wp\/v2\/users\/215024817"}],"replies":[{"embeddable":true,"href":"https:\/\/enderg.com\/fr\/wp-json\/wp\/v2\/comments?post=3328"}],"version-history":[{"count":30,"href":"https:\/\/enderg.com\/fr\/wp-json\/wp\/v2\/pages\/3328\/revisions"}],"predecessor-version":[{"id":80931,"href":"https:\/\/enderg.com\/fr\/wp-json\/wp\/v2\/pages\/3328\/revisions\/80931"}],"wp:attachment":[{"href":"https:\/\/enderg.com\/fr\/wp-json\/wp\/v2\/media?parent=3328"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}