{"id":3328,"date":"2022-08-09T00:46:18","date_gmt":"2022-08-08T21:46:18","guid":{"rendered":"https:\/\/enderg.com\/?page_id=3328"},"modified":"2026-01-08T04:42:32","modified_gmt":"2026-01-08T01:42:32","slug":"refund-policy-2","status":"publish","type":"page","link":"https:\/\/enderg.com\/es\/refund-policy\/","title":{"rendered":"Politica de reembolso"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Debido a la forma en que funcionan los productos digitales, no podemos procesar reembolsos una vez que se ha realizado un pedido, en caso de que haya comprado un <strong>&#039;Producto fisico&#039;<\/strong> de nuestra parte que requiere env\u00edo, comun\u00edquese con nosotros a trav\u00e9s de nuestro <a href=\"https:\/\/enderg.com\/contact\/\"><strong>Cont\u00e1ctenos<\/strong><\/a> p\u00e1gina para que podamos resolver su problema lo m\u00e1s r\u00e1pido posible. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Todas las compras realizadas en sitios web son definitivas. Las cuentas de usuario adquiridas no admiten devoluci\u00f3n ni reembolso. No obstante, si una cuenta de usuario no funciona y presenta un problema que tambi\u00e9n pueda \u201cREPRODUCIRSE\u201d por nuestra parte, \u00fanicamente en ese caso podremos, a nuestra entera discreci\u00f3n, reembolsar el importe de la compra del producto o sustituir el producto defectuoso por un producto alternativo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No se puede realizar ning\u00fan pedido a menos que el cliente haya aceptado nuestros \u201cT\u00e9rminos y Condiciones\u201d y \u201cPol\u00edticas de Reembolso\u201d, y haya aceptado que ha le\u00eddo y comprendido c\u00f3mo funciona el producto que ha solicitado.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Beware before purchasing a <strong>&#039;Producto digital&#039;<\/strong> from us! Please always read the &#8216;Descriptions&#8217; &amp; &#8216;More Information&#8217; sections before placing your order in order to fully understand how your product works and can be activated!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a1No nos hacemos responsables de su negligencia y de no leer las descripciones completas!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Todos los juegos incluyen la opci\u00f3n de idioma &quot;ingl\u00e9s&quot;. Para obtener informaci\u00f3n sobre la disponibilidad en otros idiomas, comun\u00edquese con nuestro soporte de chat en vivo antes de realizar una compra. Los reembolsos basados en la preferencia de idioma solo se considerar\u00e1n si nuestros operadores los confirman con anticipaci\u00f3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si una suscripci\u00f3n o el acceso a un juego deja de funcionar debido a que el cliente infringe los t\u00e9rminos y condiciones del proveedor correspondiente (por ejemplo, PlayStation o Xbox), no se emitir\u00e1 ning\u00fan reembolso ni se proporcionar\u00e1 ning\u00fan reemplazo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para ser elegible para un reemplazo, el cliente debe proporcionar pruebas v\u00e1lidas y documentaci\u00f3n de respaldo que demuestren que el problema no fue causado por ninguna infracci\u00f3n de los t\u00e9rminos de servicio, pol\u00edticas o directrices del proveedor. Podemos solicitar informaci\u00f3n adicional y nos reservamos el derecho de denegar un reemplazo si no se proporciona evidencia suficiente o si el proveedor indica que se produjo una infracci\u00f3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El cliente debe ponerse en contacto con el proveedor correspondiente (p. ej., PlayStation o Xbox) y obtener una confirmaci\u00f3n o documentaci\u00f3n oficial que indique el motivo de cualquier suspensi\u00f3n, bloqueo o restricci\u00f3n. Solo se considerar\u00e1 un reemplazo si dicha documentaci\u00f3n indica claramente que la restricci\u00f3n se debi\u00f3 a un problema atribuible a nosotros.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Siempre nos esforzamos por ofrecer lo mejor a nuestros clientes. Por favor, p\u00f3ngase en contacto con nosotros si tiene alg\u00fan problema con nuestros productos, ya sea a trav\u00e9s de nuestras redes sociales o por correo electr\u00f3nico en: <em>help@enderg.com<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u00daltima actualizaci\u00f3n: 18\/1\/2023<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Due to the way digital products work we cannot process refunds once an order has been placed, in case you bought a &#8216;Physical Product&#8217; from us that requires shipping, please reach out to us through our Contact Us page so we can resolve your issue as quickly as possible. All purchases made on websites are [&hellip;]<\/p>\n","protected":false},"author":215024817,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-3328","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Refund Policy - EnderG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enderg.com\/es\/refund-policy-2\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy\" \/>\n<meta property=\"og:description\" content=\"Due to the way digital products work we cannot process refunds once an order has been placed, in case you bought a &#8216;Physical Product&#8217; from us that requires shipping, please reach out to us through our Contact Us page so we can resolve your issue as quickly as possible. All purchases made on websites are [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/enderg.com\/es\/refund-policy-2\/\" \/>\n<meta property=\"og:site_name\" content=\"EnderG\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Endergg1\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-08T01:42:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i0.wp.com\/enderg.com\/wp-content\/uploads\/2023\/01\/cropped-1111111-1.png?fit=470%2C110&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"470\" \/>\n\t<meta property=\"og:image:height\" content=\"110\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/enderg.com\\\/refund-policy\\\/\",\"url\":\"https:\\\/\\\/enderg.com\\\/refund-policy\\\/\",\"name\":\"Refund Policy - EnderG\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/enderg.com\\\/#website\"},\"datePublished\":\"2022-08-08T21:46:18+00:00\",\"dateModified\":\"2026-01-08T01:42:32+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/enderg.com\\\/refund-policy\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/enderg.com\\\/refund-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/enderg.com\\\/refund-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/enderg.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/enderg.com\\\/#website\",\"url\":\"https:\\\/\\\/enderg.com\\\/\",\"name\":\"EnderG\",\"description\":\"Cheaper Is What We Do!\",\"publisher\":{\"@id\":\"https:\\\/\\\/enderg.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/enderg.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/enderg.com\\\/#organization\",\"name\":\"EnderG\",\"url\":\"https:\\\/\\\/enderg.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/enderg.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/enderg.com\\\/wp-content\\\/uploads\\\/2023\\\/03\\\/222222222221.png\",\"contentUrl\":\"https:\\\/\\\/enderg.com\\\/wp-content\\\/uploads\\\/2023\\\/03\\\/222222222221.png\",\"width\":512,\"height\":512,\"caption\":\"EnderG\"},\"image\":{\"@id\":\"https:\\\/\\\/enderg.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/Endergg1\\\/\",\"https:\\\/\\\/www.instagram.com\\\/enderg01\",\"https:\\\/\\\/www.youtube.com\\\/@enderg-com\"],\"description\":\"Cheaper Gaming is what we do!\",\"legalName\":\"Vandar Limited\",\"foundingDate\":\"2022-06-21\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Pol\u00edtica de reembolso - EnderG","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/enderg.com\/es\/refund-policy-2\/","og_locale":"es_ES","og_type":"article","og_title":"Refund Policy","og_description":"Due to the way digital products work we cannot process refunds once an order has been placed, in case you bought a &#8216;Physical Product&#8217; from us that requires shipping, please reach out to us through our Contact Us page so we can resolve your issue as quickly as possible. All purchases made on websites are [&hellip;]","og_url":"https:\/\/enderg.com\/es\/refund-policy-2\/","og_site_name":"EnderG","article_publisher":"https:\/\/www.facebook.com\/Endergg1\/","article_modified_time":"2026-01-08T01:42:32+00:00","og_image":[{"width":470,"height":110,"url":"https:\/\/i0.wp.com\/enderg.com\/wp-content\/uploads\/2023\/01\/cropped-1111111-1.png?fit=470%2C110&ssl=1","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/enderg.com\/refund-policy\/","url":"https:\/\/enderg.com\/refund-policy\/","name":"Pol\u00edtica de reembolso - EnderG","isPartOf":{"@id":"https:\/\/enderg.com\/#website"},"datePublished":"2022-08-08T21:46:18+00:00","dateModified":"2026-01-08T01:42:32+00:00","breadcrumb":{"@id":"https:\/\/enderg.com\/refund-policy\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/enderg.com\/refund-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/enderg.com\/refund-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/enderg.com\/"},{"@type":"ListItem","position":2,"name":"Refund Policy"}]},{"@type":"WebSite","@id":"https:\/\/enderg.com\/#website","url":"https:\/\/enderg.com\/","name":"EnderG","description":"\u00a1M\u00e1s barato es lo que hacemos!","publisher":{"@id":"https:\/\/enderg.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/enderg.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/enderg.com\/#organization","name":"EnderG","url":"https:\/\/enderg.com\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/enderg.com\/#\/schema\/logo\/image\/","url":"https:\/\/enderg.com\/wp-content\/uploads\/2023\/03\/222222222221.png","contentUrl":"https:\/\/enderg.com\/wp-content\/uploads\/2023\/03\/222222222221.png","width":512,"height":512,"caption":"EnderG"},"image":{"@id":"https:\/\/enderg.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Endergg1\/","https:\/\/www.instagram.com\/enderg01","https:\/\/www.youtube.com\/@enderg-com"],"description":"\u00a1Juegos m\u00e1s baratos es lo que hacemos!","legalName":"Vandar Limited","foundingDate":"2022-06-21"}]}},"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PeaPXO-RG","jetpack-related-posts":[{"id":12,"url":"https:\/\/enderg.com\/es\/refund_returns\/","url_meta":{"origin":3328,"position":0},"title":"Refund and Returns Policy","author":"","date":"08\/08\/2022","format":false,"excerpt":"This is a sample page. Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received\u2026","rel":"","context":"Entrada similar","block_context":{"text":"Entrada similar","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3330,"url":"https:\/\/enderg.com\/es\/terms-of-service\/","url_meta":{"origin":3328,"position":1},"title":"T\u00e9rminos de servicio","author":"H722","date":"09\/08\/2022","format":false,"excerpt":"OVERVIEWThis website is operated by Endplay LTD, a company incorporated in the United Kingdom under the Company Number 16919911 Located in: 182-184 High Street NorthEast HamLondonE6 2JA Throughout the site, the terms \u201cwe\u201d, \u201cus\u201d and \u201cour\u201d refer to Endplay LTD. Endplay LTD offers this website, including all information, tools and\u2026","rel":"","context":"Entrada similar","block_context":{"text":"Entrada similar","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6653,"url":"https:\/\/enderg.com\/es\/frequently-asked-questions\/","url_meta":{"origin":3328,"position":2},"title":"Preguntas frecuentes","author":"nazhad722","date":"31\/03\/2023","format":false,"excerpt":"\u00bfEs seguro comprar en su sitio web? Entendemos que comprar productos o art\u00edculos en l\u00ednea puede ser motivo de preocupaci\u00f3n. Somos una empresa registrada en el estado de Wyoming, Estados Unidos, con el n\u00famero de registro SC771168. Nuestra direcci\u00f3n completa es: Office 132 3 Fitzroy Place, 1\/1, Sauchiehall Street, Finnieston, Glasgow Central, G3\u2026","rel":"","context":"Entrada similar","block_context":{"text":"Entrada similar","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":10,"url":"https:\/\/enderg.com\/es\/checkout\/","url_meta":{"origin":3328,"position":3},"title":"Verificar","author":"","date":"05\/08\/2022","format":false,"excerpt":"To help prevent Fraudulent Payments, you may be asked for a one-time verification to confirm ownership of your credit or debit card, or other selected payment method. Learn more You can skip verification if you pay with REVOLUT, Monzo or Instant Pay By Bank Transfers! Complete your payment below \u2b07\ufe0fIf\u2026","rel":"","context":"Entrada similar","block_context":{"text":"Entrada similar","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6844,"url":"https:\/\/enderg.com\/es\/checkout-2\/confirmation\/","url_meta":{"origin":3328,"position":4},"title":"Confirmation","author":"nazhad722","date":"02\/04\/2023","format":false,"excerpt":"Thank you for your purchase!","rel":"","context":"Entrada similar","block_context":{"text":"Entrada similar","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3332,"url":"https:\/\/enderg.com\/es\/privacy-policy\/","url_meta":{"origin":3328,"position":5},"title":"Pol\u00edtica de privacidad","author":"H722","date":"09\/08\/2022","format":false,"excerpt":"This website is operated by Endplay LTD, a company incorporated in the United Kingdom under the Company Number 16919911 Located in: 182-184 High Street NorthEast HamLondonE6 2JA This Privacy Policy describes how enderg.com operated by Endplay LTD (the \u201cSite\u201d or \u201cwe\u201d) collects, uses, and discloses your Personal Information when you\u2026","rel":"","context":"Entrada similar","block_context":{"text":"Entrada similar","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/enderg.com\/es\/wp-json\/wp\/v2\/pages\/3328","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/enderg.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/enderg.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/enderg.com\/es\/wp-json\/wp\/v2\/users\/215024817"}],"replies":[{"embeddable":true,"href":"https:\/\/enderg.com\/es\/wp-json\/wp\/v2\/comments?post=3328"}],"version-history":[{"count":30,"href":"https:\/\/enderg.com\/es\/wp-json\/wp\/v2\/pages\/3328\/revisions"}],"predecessor-version":[{"id":80931,"href":"https:\/\/enderg.com\/es\/wp-json\/wp\/v2\/pages\/3328\/revisions\/80931"}],"wp:attachment":[{"href":"https:\/\/enderg.com\/es\/wp-json\/wp\/v2\/media?parent=3328"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}