{"id":3328,"date":"2022-08-09T00:46:18","date_gmt":"2022-08-08T21:46:18","guid":{"rendered":"https:\/\/enderg.com\/?page_id=3328"},"modified":"2026-01-08T04:42:32","modified_gmt":"2026-01-08T01:42:32","slug":"refund-policy-2","status":"publish","type":"page","link":"https:\/\/enderg.com\/de\/refund-policy\/","title":{"rendered":"R\u00fcckgaberecht"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Aufgrund der Funktionsweise digitaler Produkte k\u00f6nnen wir keine R\u00fcckerstattungen bearbeiten, sobald eine Bestellung aufgegeben wurde, falls Sie eines gekauft haben <strong>&#039;Physisches Produkt&#039;<\/strong> Wenn Sie von uns einen Versand ben\u00f6tigen, wenden Sie sich bitte \u00fcber unsere an uns <a href=\"https:\/\/enderg.com\/contact\/\"><strong>Kontaktiere uns<\/strong><\/a> Seite, damit wir Ihr Problem so schnell wie m\u00f6glich l\u00f6sen k\u00f6nnen. <br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Alle \u00fcber Websites get\u00e4tigten K\u00e4ufe sind endg\u00fcltig. Gekaufte Benutzerkonten sind nicht r\u00fcckgabef\u00e4hig und nicht erstattungsf\u00e4hig. Sollte ein Benutzerkonto jedoch nicht funktionieren und ein Problem vorliegen, das auch auf unserer Seite \u201cREPRODUZIERT\u201d werden kann, k\u00f6nnen wir in diesem Fall nach unserem alleinigen Ermessen entweder den Kaufbetrag erstatten oder das defekte Produkt durch ein alternatives Produkt ersetzen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Eine Bestellung kann nur aufgegeben werden, wenn der Kunde unseren \u201eAllgemeinen Gesch\u00e4ftsbedingungen\u201c und \u201eR\u00fcckerstattungsrichtlinien\u201c zugestimmt hat und best\u00e4tigt, dass er gelesen und verstanden hat, wie das bestellte Produkt funktioniert.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Beware before purchasing a <strong>\u201eDigitales Produkt\u201c<\/strong> from us! Please always read the &#8216;Descriptions&#8217; &amp; &#8216;More Information&#8217; sections before placing your order in order to fully understand how your product works and can be activated!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wir \u00fcbernehmen keine Verantwortung f\u00fcr Ihre Nachl\u00e4ssigkeit und das Nichtlesen der vollst\u00e4ndigen Beschreibungen!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Alle Spiele sind in englischer Sprache verf\u00fcgbar. Informationen zur Verf\u00fcgbarkeit in anderen Sprachen erhalten Sie vor dem Kauf \u00fcber unseren Live-Chat-Support. R\u00fcckerstattungen aufgrund von Sprachpr\u00e4ferenzen sind nur nach vorheriger Best\u00e4tigung durch unsere Mitarbeiter m\u00f6glich.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn ein Abonnement oder der Spielzugang aufgrund eines Versto\u00dfes des Kunden gegen die geltenden Nutzungsbedingungen des Anbieters (z. B. PlayStation oder Xbox) nicht mehr funktioniert, erfolgt keine R\u00fcckerstattung und es wird kein Ersatz bereitgestellt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Um Anspruch auf einen Ersatz zu haben, muss der Kunde einen g\u00fcltigen Nachweis und unterst\u00fctzende Belege vorlegen, aus denen hervorgeht, dass das Problem nicht durch einen Versto\u00df gegen die Nutzungsbedingungen, Richtlinien oder Vorgaben des Anbieters verursacht wurde. Wir k\u00f6nnen zus\u00e4tzliche Informationen anfordern und behalten uns das Recht vor, einen Ersatz abzulehnen, wenn keine ausreichenden Nachweise erbracht werden oder wenn der Anbieter angibt, dass ein Versto\u00df vorlag.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Der Kunde muss den jeweiligen Anbieter (z. B. PlayStation oder Xbox) kontaktieren und eine offizielle Best\u00e4tigung oder Dokumentation einholen, aus der der Grund f\u00fcr eine Sperre, Blockierung oder Einschr\u00e4nkung hervorgeht. Ein Ersatz wird nur in Betracht gezogen, wenn diese Dokumentation eindeutig zeigt, dass die Einschr\u00e4nkung auf ein Problem zur\u00fcckzuf\u00fchren ist, das uns zuzurechnen ist.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wir sind stets bestrebt, unseren Kunden den bestm\u00f6glichen Service zu bieten. Bitte kontaktieren Sie uns, falls Sie Probleme mit unseren Produkten haben \u2013 entweder \u00fcber unsere Social-Media-Kan\u00e4le oder per E-Mail unter: <em>help@enderg.com<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Zuletzt aktualisiert: 18\/1\/2023<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Due to the way digital products work we cannot process refunds once an order has been placed, in case you bought a &#8216;Physical Product&#8217; from us that requires shipping, please reach out to us through our Contact Us page so we can resolve your issue as quickly as possible. All purchases made on websites are [&hellip;]<\/p>\n","protected":false},"author":215024817,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","footnotes":""},"class_list":["post-3328","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Refund Policy - EnderG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enderg.com\/de\/refund-policy-2\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy\" \/>\n<meta property=\"og:description\" content=\"Due to the way digital products work we cannot process refunds once an order has been placed, in case you bought a &#8216;Physical Product&#8217; from us that requires shipping, please reach out to us through our Contact Us page so we can resolve your issue as quickly as possible. 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Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received\u2026","rel":"","context":"\u00c4hnlicher Beitrag","block_context":{"text":"\u00c4hnlicher Beitrag","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3330,"url":"https:\/\/enderg.com\/de\/terms-of-service\/","url_meta":{"origin":3328,"position":1},"title":"Nutzungsbedingungen","author":"H722","date":"09\/08\/2022","format":false,"excerpt":"OVERVIEWThis website is operated by Endplay LTD, a company incorporated in the United Kingdom under the Company Number 16919911 Located in: 182-184 High Street NorthEast HamLondonE6 2JA Throughout the site, the terms \u201cwe\u201d, \u201cus\u201d and \u201cour\u201d refer to Endplay LTD. Endplay LTD offers this website, including all information, tools and\u2026","rel":"","context":"\u00c4hnlicher Beitrag","block_context":{"text":"\u00c4hnlicher Beitrag","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6653,"url":"https:\/\/enderg.com\/de\/frequently-asked-questions\/","url_meta":{"origin":3328,"position":2},"title":"H\u00e4ufig gestellte Fragen","author":"nazhad722","date":"31\/03\/2023","format":false,"excerpt":"Is it safe to purchase from your site? We understand that buying products or items online can be a cause for concern.We are a fully registered business in the state of Wyoming, United States with the assigned filing number SC771168Here\u2019s our full address:Office 132 3 Fitzroy Place, 1\/1,Sauchiehall Street,Finnieston,Glasgow Central,G3\u2026","rel":"","context":"\u00c4hnlicher Beitrag","block_context":{"text":"\u00c4hnlicher Beitrag","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":10,"url":"https:\/\/enderg.com\/de\/checkout\/","url_meta":{"origin":3328,"position":3},"title":"Kasse","author":"","date":"05\/08\/2022","format":false,"excerpt":"To help prevent Fraudulent Payments, you may be asked for a one-time verification to confirm ownership of your credit or debit card, or other selected payment method. Learn more You can skip verification if you pay with REVOLUT, Monzo or Instant Pay By Bank Transfers! Please turn OFF any VPN\u2026","rel":"","context":"\u00c4hnlicher Beitrag","block_context":{"text":"\u00c4hnlicher Beitrag","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":6844,"url":"https:\/\/enderg.com\/de\/checkout-2\/confirmation\/","url_meta":{"origin":3328,"position":4},"title":"Confirmation","author":"nazhad722","date":"02\/04\/2023","format":false,"excerpt":"Thank you for your purchase!","rel":"","context":"\u00c4hnlicher Beitrag","block_context":{"text":"\u00c4hnlicher Beitrag","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3332,"url":"https:\/\/enderg.com\/de\/privacy-policy\/","url_meta":{"origin":3328,"position":5},"title":"Datenschutz-Bestimmungen","author":"H722","date":"09\/08\/2022","format":false,"excerpt":"This website is operated by Endplay LTD, a company incorporated in the United Kingdom under the Company Number 16919911 Located in: 182-184 High Street NorthEast HamLondonE6 2JA This Privacy Policy describes how enderg.com operated by Endplay LTD (the \u201cSite\u201d or \u201cwe\u201d) collects, uses, and discloses your Personal Information when you\u2026","rel":"","context":"\u00c4hnlicher Beitrag","block_context":{"text":"\u00c4hnlicher Beitrag","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/enderg.com\/de\/wp-json\/wp\/v2\/pages\/3328","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/enderg.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/enderg.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/enderg.com\/de\/wp-json\/wp\/v2\/users\/215024817"}],"replies":[{"embeddable":true,"href":"https:\/\/enderg.com\/de\/wp-json\/wp\/v2\/comments?post=3328"}],"version-history":[{"count":30,"href":"https:\/\/enderg.com\/de\/wp-json\/wp\/v2\/pages\/3328\/revisions"}],"predecessor-version":[{"id":80931,"href":"https:\/\/enderg.com\/de\/wp-json\/wp\/v2\/pages\/3328\/revisions\/80931"}],"wp:attachment":[{"href":"https:\/\/enderg.com\/de\/wp-json\/wp\/v2\/media?parent=3328"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}