To help prevent Fraudulent Payments, you may be asked for a one-time verification to confirm ownership of your credit or debit card, or other selected payment method. Learn more
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Why was I requested to submit an identification document?
As an e-commerce retailer, we take steps to protect our customers and our platform from unauthorized use of credit/debit cards and potential fraud. For this reason, our payment providers (including PayOp, PayDo, Mercuryo, RAMP, MoonPay and Revolut…etc) may require additional verification to confirm that a transaction is authorized by the legitimate cardholder.
Please note that our available payment providers are updated regularly, so the providers shown at checkout may change.
No Verification is required when paying with “Revolut, Monzo and Bank Transfer”
This verification process is a one-time requirement for first-time orders on our website. Rest assured, any documents provided (ID or Passport) are securely encrypted and processed solely by AI, within 1-2 minutes your verification will be approved, and you will be able to complete the payment. None of this information is stored on our website or the databases of our payment processors ‘PayOp, PayDo, Mercuryo, RAMP & WERT’
If you’re still not comfortable with uploading any of your IDs, You can always use another payment method like ‘Revolut or Bank Transfer’ and skip this step, and you will even pay less fees!
At EnderG, we want to assure you that your security is our top priority. We do not store any credit/debit card or ID document information on our site. Rest easy knowing that any mandatory payment regulation checks are conducted with the utmost care and compliance to ensure your sensitive data remains confidential and secure throughout your shopping experience with us.
What is this USD Coin (USDC) that the payment provider keeps showing me when I’m redirected to the payment providers site?
USD Coin (USDC) is a new digital form of the US dollar that some payment providers use to process online payments more efficiently. It helps reduce processing costs and can make international payments smoother for both you (the customer) and us (the merchant). In many cases, the provider will charge you in your local currency with little to no additional fees, then settle the payment to us in USD Coin on their side.
Important: You are not buying cryptocurrency, and you do not need a crypto wallet.
You simply pay with your usual payment method (card, Apple Pay, Google Pay, bank transfer, etc.), and the payment provider handles the conversion and settlement in the background.
Once your payment is confirmed, you’ll receive a confirmation email from the provider and from us. In some cases, processing may take a few hours—thank you for your patience if that happens.
